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Monday, June 06, 2005

Oh Best Buy, what are you doing?

Articles are popping up all over the net about "The web browsers from within [Best Buy showing] many prices that are...higher than the same web page when accessed from outside of the store." And another weird thing about this is that if you try to by one of these products in-store, you'll have to pay more money, but if you choose the "cheaper" one from BestBuy.com, and choose "in-store pickup," you'll get the cheaper price.

Sources Include
This "long" blog entry by Yoshi from TWiT.tv

And this article from Gizmodo:

The web browsers from within the store show many prices that are $20-$50 higher than the same web page when accessed from outside of the store (like in your house). This was confirmed to me by two store managers. If you ask for the lower price, they’ll honor it. So, you see a low price on the website (even when you select “in-store pickup”) and when you get to the store, the actual price is much higher.

Here’s an example.

Notice the “On Sale Now” yellow box on this web page. This camera sells for $359.99 on the web site (even when you choose “in-store pickup), but sells for $399.99 in store. The yellow box on the web page does not appear when using a web browser within any Best Buy store.

1 comment:

Staff said...

I experienced the same thing last night. Priced out two items online, and walked into the store to see a different price.

I think this is likely a violation of consumer law here in Connecticut. More details about my experience at my blog.

I wonder if bouncing through a proxy server from within a Best Buy will show the lower price?